What is Personal Information and why do we collect it?
Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include: names, addresses, email addresses, phone numbers and inspector licences and insurance accreditation details. The primary purpose for collection of Personal Information is for User Accounts. User Accounts are required for secure access to the CV Reports software and services. The Personal Information as stored in your User Accounts is also utilized during the production of your Documents (typically inspection reports).The Personal Information can be obtained in many ways including correspondence, by telephone, by email, via our website www.cvcomputers.com.auor www.cvreports.com.au, from your website and from third parties. We don’t guarantee website links or policy of authorised third parties.We collect your Personal Information for the primary purpose of providing our services to you. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.As a part of the provision of Software and Services to you, we provide a Database for your exclusive use. Your Database Data is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure. Your Database Data is your property and under your exclusive control in that you can create, modify and or delete any and all Data in your Database. The Database Data is collected by you for your own purposes and does not constitute Personal Information collected by us.
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. We do not collect or require any Sensitive Information.Third PartiesWhere reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information
Your Personal Information may be disclosed in a number of circumstances including the following:•Third parties where you consent to the use or disclosure; and•Where required or authorised by law.
Security of Personal Information
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
Access to your Personal Information
You may access the Personal Information we hold about you and to update and/or correct it. If you wish to access your Personal Information, please contact us in writing.CV Computer Services Pty Ltd will not charge any fee for your access or update request.In order to protect your Personal Information we may require identification from you before releasing the requested information.
Maintaining the Quality of your Personal Information
It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
This Policy may change from time to time and is available on our website.